RETURN POLICY

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.



Returns



All returns must be postmarked within 14 days of the purchase date. On return, the items must be a new and unused condition, with all original tags and labels attached.



Return process



To return an item, please email Customer Service at [email protected] to obtain a return merchandise authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:



Hollingsworth Bikes, Ltd .

Attn: returns.

RMA number (provided by us by email)

1 Drummartin Rd.

Kilmacud Road lower

Dublin, D14 C3YO

Ireland.



Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.



Refunds



After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least three days from the receipt of your item to process your return or exchange. Refunds might take 1 to 2 billing cycles to appear on your credit card statement, depending on your credit card company.



Exceptions



The following items cannot be returned or exchanged .



Secondhand bikes



For defective or damaged purchases, please contact us at the contact details below to arrange a refund or exchange.



Please note sale items are FINAL SALE and cannot be returned



Questions.



If you have any questions concerning our return policy, please contact us at:



01 space 296 0225

Hollingsworth [email protected]